Upcoming Webinars

Get a Snapshot of your call center: How to configure and display Snapshot templates.

Join us for a Webinar on May 22

Would your call center benefit from immediate access to real-time statistics? Do others outside your call center want to view stats and be alerted at key thresholds (e.g., long wait times, tons of calls in queue)? Do your agents like watching TV?

If you said Yes to any of these, then this webinar may be for you. Snapshot is an easy to configure product that allows a variety of contact center metrics and statistics to display via a computer monitor, or large screen TV. It's the cooler, more colorful version of a wallboard. In this webinar, we will demo Snapshot, and show you how easy it is to configure templates. You can have one template per queue so that each department can view their own statistics, or display statistics from multiple queues in one template visible in multiple areas of your company. Again, it is easy, flexible, and highly configurable. Get more info on Snapshot. 

Date: Tuesday, May 22, 2012
Time: 11:00 AM - 11:45 AM PDT 

Pre-Recorded Webinars

Zeacom's pre-recorded webinars cover a range of topics that will enable you to make the most of your Zeacom Communications Center solution.

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