Zeacom

Presence

A bird’s-eye view of everyone, without leaving your desk

UC-Business-Intelligence

At a glance:

  • Reduce dialing errors and bungled call transfers with the touch of a Presence button.
  • Say goodbye to phone tag. See the availability and return time of everyone in your organization in real-time.
  • Contact colleagues the minute they become available using Presence notification
  • Take advantage of ‘Presence status’ and ‘click-to-dial’ across Microsoft Lync with Zeacom’s Lync Gateway.

UC Brochure Presence


Executive Desktop

Efficiently manage internal and external calls from your PC. You can easily handle calls, see the availability of everyone in the organization, return missed calls, and receive screenpops of caller information. Your productivity improves along with your confidence. Read More>>

Executive Insight

Microsoft Outlook becomes the single repository for all communications. You can identify incoming calls, view all historical calls to and from your phone, check and process all  messages, and call contacts with a click. Read More>>

Operator Console

Turn your operators into super operators and take away the guesswork. Now they can have real-time intelligence about callers and everyone in your organization, so that call-handling can be informed, personalized and professional. A familiar Windows-based interface makes everything simple. Read More>>

Calendar Integration

Make sure your business is perceived as a professional, responsive organization. Make it easy for your staff to keep customers informed of their availability, utilizing ZCC's integration with Microsoft Exchange/Outlook Calendar. Read More>>
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