Zeacom in the News

Zeacom Addresses Need for UC Integration

Nemertes Research
United States
February, 2010

Nemertes Research performs impact analysis on Zeacom's Integration strategy. Read More

Remote Control

Telecommunications Review
New Zealand
February Issue

New Zealand firms are increasingly participating in the global economy, with many finding that the best inroads into overseas markets are made by having a local presence in the countries that they are expanding to. But how do Kiwi companies manage these global outposts remotely from NZ - what technologies do they need? Read more...

IT EXPO Interview with John De Los Reyes (Zeacom VP Support)

TMC Net
United States
January 20-22, 2010

Click here to view John De Los Reyes' interview with TMC Net regarding Zeacom's OCS integration and future developments within the marketplace.

Automate - Have your cake and eat it

Customer
United Kingdom
November 2009

If you are reading ths, it's more than likely that you spend your professional life working within the customer services industry. Considering we spend the rest of our time as consumers, why is it that customer service experiences can be so poor? Read More..

Darebin Banishes Caller Frustration With Zeacom UC System

iStart
Australia
November, 2009

The North Melbourne council upgrated from a basic two-operator system to a full unified communications solution to serve consumers better. Read More...

Latest Press Releases

Zeacom Unveils its Gateway for Microsoft Office Communications Server

United States, 28 January, 2010 — Zeacom, the leading global provider of Unified Communications and contact center software for small-to-medium-sized enterprises, today introduced the Zeacom Gateway for Microsoft Office Communications Server (OCS). [more]

Zeacom Expands US Channel Program

United States, 12, November 2009 — Zeacom, the leading global provider of unified communications and contact center software for small-to-medium-sized enterprises, today introduced its U.S. Associate Channel Manager Program (ACM), which has been launched to provide the Company’s Reseller and Channel Partners with additional resources for sales development, customer service and support. [more]

Zeacom Adds Record & Evaluate Module

New Zealand, November 23, 2009 - Zeacom today released ‘Record and Evaluate’, software which enables contact centres to more easily record and evaluate customer calls, improving regulatory compliance and raising agent skill levels. [more]

CDTA Employs New Telephone System for Improved Customer Communications

United States, 19 November, 2009 - MAC Source Communications and Zeacom will be showcasing their Multimedia Unified Contact Center Solution at the Capital District Transit Authority’s Call Center Challenge to take place during the New York Public Transit Association’s Fall Conference held at the Holiday Inn in Albany. [more]

Bankruptcy Management Solutions call on Zeacom for advanced Unified Contact Center capabilities

United States, Irvine, November 4, 2009 — Zeacom, the leading global provider of unified communications and contact center software for small-to-medium-sized enterprises, today announced its successful solutions rollout for Bankruptcy Management Solutions, Inc. (BMS). [more]

Press Release Archive