For Operators, Agents, Executives &
A ZCC solution spans the entire enterprise. A single application interface gives distinct user groups the tools to better manage their communications.
Each user gets the specific functionality they need to become a more effective communicator.
- Busy contact center agents will work with a multi-channel solution that empowers them to improve their own performance
- Traveling executives will be able to connect to their desk phone and UC applications as if they're in the office
- Knowledge workers will find it easier and faster to communicate with each other
- Console operators will give callers a speedy and excellent level of customer service