Latest Press Releases

NY Capital District Transportation Authority Rolls Out Zeacom Multimedia Communications Center Software

Irvine (August 12, 2010) — Zeacom, the leading global provider of unified communications and contact center software for small-to-medium-sized enterprises, today announced the successful results from the Capital District Transportation Authority’s (CDTA) deployment of Zeacom Communications Center (ZCC) software. Created in 1970 by the New York State Legislature, the CDTA is a public benefit corporation that provides regional commuter transportation services by rail, bus, water and air. [more]

Zeacom Releases New Unified Communications Solution

Auckland, New Zealand, 10 August, 2010 – Zeacom today announced the release of Zeacom Communications Center (ZCC) 5.1, the latest version of its Unified Communications, Contact Centre and Business Process Automation solution. [more]

Zeacom Honored With 2010 IP Contact Center Technology Pioneer Award From Customer Interaction Solutions Magazine

Irvine, CA (August 2, 2010) — Zeacom, a leading global provider of unified communications and contact center software for small-to-medium-sized enterprises (SMEs), today announced that Technology Marketing Corporation (TMC) has named Zeacom as a recipient of the 2010 IP Contact Center Technology Pioneer Award from its magazine, Customer Interaction Solutions. The 2010 IP Contact Center Technology Pioneer Award salutes companies that have produced an innovative, successful IP contact center product or service. [more]

Zeacom Unifies Emergency, Disaster Response and Recovery Communications

Irvine (JUNE, 2010) — Zeacom, a leading global provider of Unified Communications and Contact Center solutions , today announced that it has expanded its offering to include crisis and emergency response communications systems. The company’s Business Process Automation solutions provide both private and public first responders with the resources to safeguard against any downtime that could cripple an organization’s ability to communicate with those in need of emergency services. [more]

Zeacom Extends Direct Channel Support to Queensland

Sydney, 9 June 2010 – Unified Communications vendor Zeacom has appointed Tristram Morgan as Channel Manager for Queensland, a newly established position responsible for supporting all partners statewide. Tristram will provide additional pre-sales, product training and business development support directly to channel partners and champion the needs of Queensland customers within Zeacom. [more]

Zeacom Appoints Global Marketing Director

Auckland, 9 June 2010 – Zeacom has appointed Greg Thompson as Global Marketing Director, responsible for market development and brand awareness internationally. Greg brings over 20 years experience in international sales and marketing for high growth New Zealand technology companies. He has considerable business experience in Zeacom’s strategic international markets, the USA, United Kingdom and Australia. [more]

Unified Communications Users To Share Successes At Zeacommunity Australia 2010

Sydney, Australia, 12 May 2010 – Zeacom has confirmed Michael Meredith, CEO of the Australian Teleservices Association as keynote speaker for its second annual Unified Communications User conference, Zeacommunity. Taking place in Sydney on 19 and 20 May at the Grace Hotel, Zeacommunity will bring together customers, resellers and product developers of Zeacom Communications Center. [more]

Tower Life Insurance Realizes ROI Through Zeacom Communications Center Deployment

Orlando (March 23, 2010) — Today from VoiceCon 2010 in Orlando, Zeacom, the leading global provider of unified communications and contact center software for small-to-medium-sized enterprises, announced the successful results and true ROI from Tower Life Insurance’s deployment of Zeacom Communications Center (ZCC) software. [more]

Zeacom Credit Union Deployments Automate Processes to Deliver Value, Service to Customer-Owned Operations

Orlando (March 22, 2010) — Today from VoiceCon 2010 in Orlando, Zeacom, reported its increased penetration and success in working with credit unions. [more]

Zeacom Reports Significant Growth for 2009

Orlando (March 22, 2010) — Zeacom (www.zeacom.com), a leading global provider of unified communications and contact center software for small-to-medium-sized enterprises, today reported significant increases in revenue, headcount and new enterprise customers from VoiceCon Orlando 2010. [more]

Zeacom Unveils its Gateway for Microsoft Office Communications Server

United States, 28 January, 2010 — Zeacom, the leading global provider of Unified Communications and contact center software for small-to-medium-sized enterprises, today introduced the Zeacom Gateway for Microsoft Office Communications Server (OCS). [more]